9-1-1 Call Handling Systems

CriSys Limited's Xpert ⁹¹¹ system brings full-featured 9-1-1 call-handling, emergency dispatch, response command-and-control and resource management to municipalities as small as 2,000 and as large as 200,000. Xpert ⁹¹¹ combines the industry-leading power of our Xpert ^Police software, our Xpert ^Fire package, our Xpert ^EMS and our Xpert ^Disaster suites to give your citizens complete multi-service, multi-agency and multi-jurisdiction emergency call handling, with:

• direct interface to your existing PBX for complete on-screen call-handling
• GIS-enabled ANI/ALI and CLID/E-CLID interfaces for map-based call-handling
• built-in digital audio logging with instant replay
• integrated support for TDD/TTY callers
• intelligent call distribution by call source, geographic area, time-of-day and more
• built-in live Quality Assurance tools